Block Management Maintenance and Compliance, East Sussex

Scheduled maintenance, reactive repairs, fire door inspections, communal decoration, and certification for managing agents across East Sussex. We know the compliance calendar and deliver paperwork alongside work.

Request a proposal

Most contractors manage one thing well. A few manage two. You need all three.

Block management is relentless. You have compliance dates that cannot slip, residents who pick up the phone the moment a light bulb blows, insurers who demand evidence, and freeholders who want costs kept down.

The contractor you use has to do three things properly at the same time. They have to turn up when they say they will. They have to deliver compliant work with the right certificates. And they have to send you the paperwork without you having to chase.

Property managers in East Sussex manage over 1,000 blocks across the county, according to RICS regional data. The compliance burden across those blocks has grown sharply since the Fire Safety (England) Regulations 2022 and Building Safety Act 2022 came into force. Having a single accredited contractor who already knows the regime is now a real operational advantage.

What our block management service covers

A single coordinated contractor across planned and reactive work.

Same small team across your blocks so they know the buildings. Response times in writing. Monthly portfolio reports.

Reactive maintenance

Reported issues closed with photos and notes. Leaks, communal lighting, door entry, door closers, lift callouts coordinated with your lift contractor.

Planned and scheduled maintenance

Monthly or quarterly visits checking fire doors, lighting, external condition, guttering, drainage. Reports after every visit.

Fire door inspections and remedial

Quarterly inspections, FD30 remedial, intumescent strips, door closers, full FD30 door replacement. Logged with photographs.

FRA remediation

We act on actions from fire risk assessments: communal doors, emergency lighting, signage, compartmentation. We do not carry out the FRA itself.

Communal decoration

Corridors, stairwells, hallways, lift lobbies. Plaster and floor remedial. Scheduled around resident movement.

Gas, electrical, EICR

Gas Safe landlord gas safety checks. NAPIT EICRs. Remedial work and re-issued certificates on completion.

Roof, gutter, external

Roof inspections, gutter clearing, pointing, fascia and soffit replacement, external decoration. Scheduled in good weather windows.

Lease and insurance repairs

Work flagged under lease terms or by an insurer. Documentation aligned to how your freeholder or insurer wants work evidenced.

Block Contract

Sed fringilla mauris sit amet nibh Donec sodales sagittis

Nulla consequat massa quis enim. Donec pede justo fringilla vel aliquet nec vulputate.

See more compliance work

Sed fringilla mauris sit amet nibh Donec sodales sagittis

What is included in a block management contract with CB

From initial portfolio review to audit-ready documentation every month.

1. Initial portfolio review

We walk the blocks, review existing records, identify open compliance gaps. No charge.

2. Proposal with agreed SLAs

Reactive response times, scheduled visit frequency, fixed rates for common jobs, hourly rates for non-standard work, reporting schedule.

3. Reactive call logging

Log jobs through your existing system. We acknowledge within agreed hours, attend within SLA, close down with photos and notes.

4. Scheduled visits

Each block gets an agreed visit cycle. Monthly for larger blocks, quarterly for smaller ones. Reports after every visit.

5. Compliance calendar

We track key compliance dates per block: gas safety, EICR, fire door, emergency lighting, fire alarm. We flag renewals, do the work, issue the certificate.

6. Monthly reporting

Summary report each month: jobs completed, jobs open, compliance status by block, flagged concerns. Format to match your system.

7. Audit-ready documentation

Every job has photos, notes, certificates, invoice detail. Evidence is ready if you get audited.

8. Major works alongside

Communal redecoration programmes, roof renewals, window replacement programmes. Stand-alone projects run alongside the maintenance contract.

Why managing agents work with CB

Three live accreditations. Federation of Master Builders, Gas Safe, NAPIT. Reads well to freeholders and insurers, not just marketing.

Agreed SLAs for reactive work. We commit to response times in writing. If we miss one, we tell you up front and document why.

Single point of contact. Named office contact and named site lead. Not a generic inbox that loses jobs.

Compliant paperwork, not just work done. Certificates filed with correct references. Fire door inspections logged with photos. EICRs issued with the right certificate numbers.

What you actually get

Named office and site contact
Reactive SLAs in writing (4/24/72 hour tiers)
In-house trades for most common jobs
Compliance calendar tracked per block
Monthly portfolio report
Audit-ready documentation
FMB, Gas Safe, NAPIT, FSB credentials
Direct liaison with your FRA consultant

Managing agents on our work

Read all reviews

[PLACEHOLDER: SLA compliance and paperwork turnaround.]

[PLACEHOLDER]

[Role, Managing agent name]

Posted on [Month Year] G

[PLACEHOLDER: resident-facing quality and safety.]

[PLACEHOLDER]

[RMC or freeholder]

Posted on [Month Year] G

[PLACEHOLDER: emergency response or insurance-led job.]

[PLACEHOLDER]

[Managing agent]

Posted on [Month Year] G

Google Rating

5.0

[X reviews]

From Google and Facebook

Request a portfolio review

Tell us how many blocks and where they are. We walk the stock with you.

Request a proposal

Questions managing agents ask before appointing us

What response times do you offer for reactive work?

Our standard SLA is same-day acknowledgement on every reported issue, and attendance within 4, 24, or 72 working hours depending on severity. SLAs are confirmed in writing per contract.

Do you cover out-of-hours emergencies?

For portfolio clients on contract, yes. Out-of-hours contact for defined emergencies. For non-contract work, 8am to 5pm Monday to Friday.

How many blocks can you cover?

We cover a regular portfolio across East Sussex. Happy to take on additional blocks after an initial portfolio review, provided we can honour the SLAs.

Are you Gas Safe, NAPIT, and FMB accredited?

Yes. All registrations current and verifiable online.

Do you carry out fire risk assessments?

No. Assessor and contractor should be separate for audit reasons. We work directly with your FRA consultant to action the remedial schedule.

Can you handle EICR and remedial work?

Yes. Our NAPIT-certified electricians carry out EICRs and remedial work, and issue updated certificates on completion.

How do you report back?

Each job closes with photos, notes, and statutory certificates. A monthly portfolio report summarises open, completed, and upcoming compliance work.

Do you handle insurance claims on communal damage?

Yes. We work directly with loss adjusters and insurers, document work to their standard, and invoice in line with insurer processes.

Single monthly invoice or per-job invoicing?

Either. Per-job invoicing is default. Monthly consolidated invoicing is available for portfolio contracts.

What insurance do you carry?

Full public liability and employers’ liability. Certificates on request.

How do you handle residents directly?

Where you want us to liaise with residents (book access, confirm attendance, close out a complaint), we do it politely and in a way that reflects well on you. Where you prefer all contact through your office, we stay out of it.

Do you cover leasehold-lease compliance work?

Yes. Remedial and maintenance work arising from lease obligations, and condition reports where surveyors need them.

Do you take on one-off large jobs as well as ongoing maintenance?

Yes. Major works projects (roof renewals, communal redecoration, window replacement programmes) are quoted and managed as stand-alone projects. Can run them alongside the maintenance contract.

Where we cover for block management work

Eastbourne base, East Sussex portfolio.

Portfolio sits across Eastbourne, Seaford, Bexhill, Hastings, St Leonards, Brighton, Hove, Lewes, and surrounding areas. We will take a portfolio review meeting anywhere within a 45-minute drive of Eastbourne.