Reviews | CB Property Maintenance, Eastbourne

We would rather our customers did the talking

Almost every builder describes themselves as reliable, tidy and good value, so those words are worth very little on their own. What is worth something is what people say once the work is finished and the invoice is paid.

Below is feedback from customers across East Sussex, including private homeowners, a property company and residential clients, on jobs ranging across individual repairs and full renovations.

Most of our work still comes from recommendation and repeat customers, which for a family business is the measure that matters. If you would like to speak to somebody we have worked for before committing to anything, ask us and we will arrange it.

Colin, Nat and the team carried out the work at a competitive price with the minimum of fuss. Courteous, punctual and could not have been more helpful.

Paul Featherston

Client

Posted on March 1, 2026 G

As a property company, I have used CB now for a good few years. The service is great, the builders are very knowledgeable and they tidy up after themselves.

Oscar Rappard

Estate Agents

Posted on February 15, 2026 G

The team at CB Property Maintenance were extremely professional and easy to work with. They helped us make good, informed decisions during our renovation.

Emma Wilson

Residential Customer

Posted on January 10, 2026 G

Google Rating

5.0

Based on 3 published customer reviews

Eastbourne and East Sussex

Get in touch

Tell us what needs doing and we will come and take a look, with a written price and no obligation.

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What people mention most

Three things come up again and again in the feedback we get, and none of them is about building technique.

The first is turning up and being reachable. The second is tidying up, which sounds trivial until you have lived through work that was not. The third is the price at the end matching the price at the start.

Those are the basics, and it says something about the trade that they are what people notice. They are also entirely within our control, which is why we hold the whole team to them.

What we ask of ourselves

Turn up when we say, or ring if we cannot. Explain the options in ordinary language and let the customer decide. Protect floors, keep dust down and clear up daily.

Show the customer anything unexpected before doing it, with a price. Leave the paperwork, certificates and product details rather than making people chase them.

Walk round at the end, write down anything outstanding and come back and finish it. And if something fails later, put it right without an argument.

Why word of mouth matters to us

Most of our work comes by recommendation. That is partly luck and mostly a deliberate choice: we would rather grow slowly on the back of customers who would use us again than spend heavily on advertising and take on more than we can do well.

It also keeps us honest in a way that is hard to fake. In a town the size of Eastbourne a bad job follows you around, and the people we work for know each other. Our reputation here is effectively the whole business, which is why we would rather lose a quote than rush one.

It is also why we take on small jobs that some firms will not. A gutter repair for somebody this month is quite often a full refurbishment for their neighbour next year.

Leave us a review

If we have worked for you, a few words about how it went makes a real difference. It helps other people in East Sussex choose with more confidence than a website alone can give them, and it tells us what we are getting right.

You can leave feedback on Facebook, and you can also find us on Instagram and TikTok where we post recent work.

If something was not right, we would much rather hear it from you directly. Ring Colin on 01323 671001 and we will put it right.

Questions we get asked

Can I speak to one of your customers?

Yes. Ask us and we will put you in touch with people we have worked for on similar jobs, and for larger projects we can often arrange for you to see work in progress or recently completed. That tells you more than any written review.

Are these reviews real?

Yes. They are from customers we have worked for in East Sussex. If you would like to verify any of it, ask us and we will arrange for you to speak to someone directly.

Where else can I find reviews of your work?

You can find us on Facebook, Instagram and TikTok, where we post recent jobs and where customers leave feedback.

What do I do if I am not happy with the work?

Ring Colin directly on 01323 671001 and tell us. We would far rather hear about a problem while we can still put it right. Anything outstanding at the end of a job gets written down and finished, and if something fails later we will come back.

Do you have references for commercial work?

Yes. We can provide references for commercial clients, landlords and managing agents, along with insurance documents, method statements and risk assessments. There is more on our who we work with page.

Can I see examples of the work itself?

Yes. There are galleries of completed projects on our case studies page and on each individual service page, and every photograph is our own work in East Sussex rather than stock photography.

Where we work

We are based on Hyde Gardens in Eastbourne, so the town and the villages around it are home ground for us. We are out working here most days and we know the housing well, including the older seafront terraces, the Victorian and Edwardian houses in Upperton and Meads, and the newer estates and blocks of flats nearer the edge of town.

From Eastbourne we cover the whole of East Sussex. Along the coast that takes in Bexhill, Hastings, Seaford, Newhaven, Brighton, where salt air and driving rain are hard on any building. Inland we work regularly in Polegate, Hailsham, Pevensey, Willingdon, Lewes, Uckfield, Heathfield, Crowborough, Battle and the smaller villages between them, where period cottages and country properties often need a gentler approach and older materials matched carefully.

Being local matters for the customers who recommend us. We can get to you quickly to take a look, we know the buildings and the ground conditions, and we are never far away if you need us again. If your village is not on the list there is a good chance we still reach you, so give us a call on 01323 671001 and we will tell you either way.

Backed by recognised standards

We are Gas Safe registered and members of the Federation of Master Builders, NAPIT and the FSB. Those memberships mean our gas, electrical and building work is measured against recognised standards, and that an outside body has looked at how we work rather than us simply saying we are good at it. For a family business our reputation matters more than anything, and we have built it one customer at a time.

CB Property Maintenance reviews from our customers